A little room to reconsider.
Your 30-day return window
You may request a return within 30 days of delivery. Items must be unused and kept in their original packaging. Please keep any attached garment labels intact and include all pieces of a matching set. Trying a garment on carefully to assess fit is fine; worn, washed or altered items do not meet the unused condition.
How to return an item
You can contact [email protected], call (774) 393-3852, or use our contact form to ask a question or request a return. Include your order number, the item and the reason for the return. For a wrong, damaged or defective item, describe the issue and include clear photographs when available.
Send returns to the following business address. Include a note with your order number and contact email inside the package so we can identify it.
Easybin Essentials LLC — Returns
135 TEAKWOOD ST
FILLMORE, CA 93015
United States
Use a trackable return service and keep your receipt. We do not require you to visit a physical store. Contacting us before returning a wrong, damaged or defective item lets us arrange the appropriate return shipping.
Who covers return shipping?
We cover return shipping for a quality problem, an incorrect item or damage in transit. For other reasons, including a change of mind or a size preference, the customer covers return shipping. We do not charge a restocking fee.
Inspection and refund timing
After receiving the return, we inspect it within 3–5 business days. If the return is approved, we initiate a refund to the original payment method. The time for the credit to appear depends on your bank or payment provider. We notify you of the outcome by email.
For an eligible change-of-mind return, the refund covers the returned merchandise; the original shipping charge, if one was paid, is not refunded. For a wrong, damaged or defective order, we also refund any original standard shipping charge attributable to the affected items. If a return does not meet the stated condition, we will explain the issue and discuss the available options with you.
Exchanges and cancellations
For another size or color, return the eligible item and place a separate order for the option you want. Contact us promptly to request an order cancellation. If it has already been dispatched, the return process applies.
Customer care
Easybin Wear is operated by Easybin Essentials LLC. Reach us at [email protected] or (774) 393-3852, Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time.